A transparent Terms of Service (ToS) establishes binding rights and responsibilities between Joltly’s AI-powered AP automation solution and oil and gas companies, aligning operational efficiency with legal protection. This article decodes every clause—from definitions and licence grants to data protection, intellectual property, service levels, fees, liability, and governance—and highlights how each section safeguards your finance operations. You will learn how Joltly defines its services and customer relationship, secures proprietary technology, complies with U.S. data privacy regulations, guarantees uptime, outlines user obligations, structures payment terms, and directs you to complementary legal documents.
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The Joltly Terms of Service comprises essential sections that define the contractual framework, clarify legal rights, and drive value for oil and gas finance teams by reducing risk and enhancing compliance.
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Joltly defines “Services” as the AI-powered AP automation platform delivered via the cloud, and establishes a Customer–Provider relationship that clarifies roles, responsibilities, and support boundaries. Under this clause, Joltly commits to granting access to the software functionality, regular updates, and technical support, while the Customer agrees to provide accurate data and maintain access credentials. By framing these obligations upfront, both parties share a clear operating model that drives efficiency and protects proprietary processes.
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Definitions specify core entities—Joltly, Customer, Software, Services, Customer Data, AI Output, and Intellectual Property—and explain their roles within the agreement. Clear definitions reduce interpretive disputes by linking each term to its operational context and ensuring that automated invoice capture, data enrichment, and payment workflows remain consistent across implementation teams.
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Joltly grants a non-exclusive, non-transferable licence to use the Software solely for the Customer’s internal finance operations in the oil and gas sector. This licence covers activities such as invoice digitisation, automated approval routing, and compliance reporting. By restricting use to authorised seats and designated servers, Joltly ensures secure deployment while enabling scalable adoption across accounting teams.
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Joltly retains all proprietary rights, including copyrights, trade secrets, and patents, in the AP automation platform and underlying AI models.
AI-generated outputs—such as enriched invoice data and predictive compliance flags—are licensed to the Customer for internal use, without transferring underlying IP in the model or source code.
The Customer retains full ownership of all uploaded and processed data, as well as any AI-generated reports. Joltly’s licence grants customers a perpetual, worldwide right to access, export, and analyse outputs, ensuring that critical financial insights remain under the Customer’s control even after contract termination.
The ToS prohibits reverse engineering, unauthorised distribution, and public disclosure of any Joltly technology. Breaches trigger immediate suspension of access and may incur indemnification obligations, preserving the integrity of the software and safeguarding trade secrets.
Data protection provisions set out compliance with applicable U.S. data privacy laws.
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Joltly complies with statutes such as the California Consumer Privacy Act (CCPA), the Utah Consumer Privacy Act (UCPA), and other relevant state privacy laws. Joltly implements technical and organizational measures—such as encryption, role-based access, and regular security audits—to protect personal and financial data. This includes data minimisation, breach notification consistent with state law, and cooperation with Customers regarding compliance.
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Customers must maintain accurate records of data subjects, secure their authentication credentials, and promptly report any suspected breaches. By defining these responsibilities, Joltly and its clients establish a shared security posture that reduces compliance risk.
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The DPA is incorporated by reference, linking ToS obligations to detailed processing instructions and providing legal clarity on sub-processor use, data retention schedules, and audit rights.
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Joltly commits to 99.9% monthly uptime, measured by automated monitoring logs and supported by redundant cloud infrastructure. Scheduled maintenance windows are communicated 48 hours in advance to minimise disruption.
In the event of disruption, Joltly’s incident management protocol activates predefined escalation paths and failover systems. Disaster recovery drills occur twice annually, validating data replication and restoration procedures.
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Joltly provides 24/5 email and live chat support, plus on-demand remote assistance for critical outages. Regular software updates, including security patches and feature enhancements, are rolled out automatically with release notes.
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Customers must use the platform responsibly and lawfully.
Prohibited activities include:
Breach of these obligations may result in suspension of services, revocation of licence rights, indemnification of damages, or contract termination.
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Joltly warrants that the services will perform materially in accordance with documentation. However, implied warranties of merchantability or fitness for a particular purpose are disclaimed. AI-generated outputs are provided “as is,” with no guarantee of error-free accuracy.
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The ToS is governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
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Disputes are first addressed through mediation in Wyoming. If unresolved within 30 days, disputes may proceed to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or litigation in Wyoming state or federal courts.
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Joltly notifies customers of updates via email at least 30 days before implementation. Continued use of the platform after the effective date constitutes acceptance of revised terms.
Together, these documents create a legal ecosystem that empowers oil and gas finance teams to adopt AI-powered AP automation securely, compliantly, and cost-effectively.
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Joltly’s Terms of Service deliver a precise legal foundation tailored to the complexities of AI-driven accounts payable in the oil and gas sector. It clarifies definitions, allocates IP ownership, enforces robust U.S. data protection, guarantees performance, outlines user responsibilities, structures fees, limits liability, and defines dispute resolution under Wyoming law. Alongside the Privacy Policy, DPA, SLA, and AUP, this framework ensures that energy companies can leverage Joltly’s automation capabilities with confidence and clarity.
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